FortuneGames Terms & Conditions – Your Rights & Responsibilities

These Terms & Conditions constitute a legally binding agreement between FortuneGames and its users. By accessing the FortuneGames platform, registering an account, or using any of its services, you confirm that you have read, understood, and agreed to these Terms & Conditions.

It is important to understand certain key terms used in this document. "Platform" refers to the FortuneGames website, mobile app, and related services. "Member" refers to anyone registered with FortuneGames. "Bet" refers to a wager placed on an event. "Bonus" refers to promotional credits or rewards granted by FortuneGames.

FortuneGames is a strictly adults-only platform. You may not use FortuneGames if you do not meet the following requirements:

Each person may hold only one account on FortuneGames. Opening multiple accounts is a violation of these Terms & Conditions and may result in all accounts and balances being forfeited.

All information provided during registration must be accurate and truthful. Incorrect name, date of birth, or contact details will cause issues during KYC verification and may result in withdrawals being held.

• Keeping your account password confidential is your responsibility as a member.
• You may not allow anyone else to access or use your account.
• If you suspect unauthorized access to your account, contact FortuneGames Support immediately.
• Registering with a false identity, fabricated information, or stolen data is strictly prohibited.
• Submitting the required KYC verification documents in a timely manner is mandatory.

There are some key betting rules at FortuneGames that every member should be aware of. Once a bet is confirmed, it generally cannot be changed or cancelled, so please verify all details before placing your bet.

All casino game outcomes are determined by a third-party certified RNG system. FortuneGames does not interfere with game results in any way. If a technical fault causes a game to end incomplete, FortuneGames will void that round and return the bet amount to your account.

FortuneGames offers a variety of bonuses and promotions — including a welcome bonus, reload bonus, free bets, cashback, and VIP rewards. Each bonus comes with its own terms, which are clearly stated before the bonus is claimed.

To withdraw after claiming a bonus, you will generally need to meet a wagering requirement — meaning the bonus amount must be wagered a specified number of times. This number typically depends on the type and amount of the bonus.

• Each bonus offer is available to each member once only, unless otherwise stated.
• Bonuses come with a claim window. If you don't claim within the specified time, the offer will expire.
• Bonus funds cannot be withdrawn directly — withdrawal is only available after the wagering requirements have been met.
• If fraudulent activity is detected in connection with claiming a bonus, both the bonus and all winnings derived from it will be forfeited.
• FortuneGames reserves the right to modify, suspend, or cancel any bonus offer at any time.

FortuneGames supports the most popular payment methods in Bangladesh. All transactions are protected by SSL encryption. Deposits are generally credited to your account instantly.

Withdrawals must be made using the same payment method used for the original deposit. If you need to withdraw via a different method, please contact FortuneGames Support — additional verification may be required.

FortuneGames takes the privacy of your personal information very seriously. Data collected during registration is used solely for service delivery, KYC verification, and compliance with legal obligations.

• Your information is never sold or rented to any third party.
• Information may only be shared when legally required, such as under a court order.
• FortuneGames uses 256-bit SSL encryption to keep all data secure.
• You can update your cookie preferences at any time.

For more information, visit our Privacy Policy Read the page.

FortuneGames believes gaming should be a source of entertainment. We want our members to play for fun, not out of stress. To support this, FortuneGames provides a range of tools free of charge.

Learn More Responsible Gaming View the page.

Members may request account closure at any time. Any withdrawable balance should be claimed before submitting the request. Once permanently closed, the associated email address or phone number cannot be used to open a new account.

FortuneGames may suspend or terminate an account without notice for any of the following reasons:

• If evidence of a breach of these Terms & Conditions or fraudulent activity is found.
• Operating multiple accounts.
• Abuse of the bonus system is detected.
• If forged or fraudulent documents are submitted during KYC verification.
• If there is reasonable suspicion of a breach of international anti-money laundering laws.
• If evidence of mental incapacity is found, or the account holder is confirmed to be a minor.

Even after account closure, FortuneGames retains any claims arising under these Terms & Conditions.

FortuneGames reserves the right to update or modify these Terms & Conditions at any time. Members will be notified of significant changes via email or in-app notification in advance.

By continuing to use FortuneGames after updated terms have been published, you are considered to have accepted the new terms. Please check the last updated date on this page each time you visit, and re-read the full terms whenever necessary.